Terms of Service

Effective date: 15 November 2026

These terms apply when you use the services of Social Scrapers ("we", "us"): our scrapers on the Apify Store, our real-time APIs, our Google Sheets add-on, our browser extension and this website (the "services"). If you use us through a marketplace such as the Apify Store or RapidAPI, its terms apply as well. By using the services, you accept these terms.

1. The services

Our services fetch publicly available web data on your request and return it to you. We may add, change or remove features. The websites we read change often; when they do, results may be incomplete or briefly unavailable while we adapt.

2. Your responsibilities

3. Plans, limits and payments

Each plan has its own limits and prices, shown where you buy it. Requests beyond your plan's limits may be refused or slowed down. Payments are processed by the marketplace or payment processor you buy through (Apify, RapidAPI, Gumroad, Freemius, Shopify, Poe and MCPize). Refunds follow our Refund Policy.

4. Availability

We work to keep the services available, but we do not promise they will be uninterrupted or error-free. We may suspend access that breaks these terms or puts the services or other people at risk.

5. Disclaimer

The services and their results are provided "as is" and "as available", without warranties of any kind, as far as the law allows. We do not guarantee that results are complete, accurate or up to date.

6. Limitation of liability

As far as the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid for the services in the 12 months before the claim.

7. Ending use

You can stop using the services at any time. We may suspend or end your access if you break these terms.

8. Changes to these terms

If we change these terms, we will post the new version here with a new effective date. Using the services after that means you accept the new terms.

9. Contact

SUPPORT_EMAIL_TBD